Privacy policy

Legal

Privacy policy

Last updated: 11 August 2026. This is a working draft and should be reviewed before you rely on it.

Who controls your data

[REGISTERED BUSINESS NAME] of [REGISTERED ADDRESS] is the data controller. Contact us at [CONTACT EMAIL].

What we collect

When you order we collect the name or number you contact us from, the contents of your messages to us, the plan you bought and the payment reference. When you browse this website our host records standard server logs including your IP address.

Why we use it

To take and fulfil your order, to provide support, to keep records required for tax and accounting, and to protect the service against misuse. Our lawful bases are performance of a contract, our legitimate interests in running the business, and legal obligation for record keeping.

Who else is involved

Messages are carried by WhatsApp, operated by Meta, under their own privacy terms. This website runs on WordPress with WooCommerce and uses [HOSTING PROVIDER] for hosting. Jetpack and Klaviyo are installed on this site; if you use them to collect statistics or email addresses, list them here and link their policies.

Cookies

This website sets cookies needed for basic shop functionality. It does not use advertising cookies by default. If you add analytics or marketing tags later, this section must be updated and a consent banner added.

How long we keep it

Order and payment records are kept for six years for tax purposes. Support conversations are kept while your term is running and for a reasonable period afterwards.

Your rights

Under UK data protection law you may ask for a copy of your data, ask us to correct or delete it, object to certain processing, or complain to the Information Commissioner at ico.org.uk. Contact us and we will respond within one month.